Iwallet99 Privacy Policy – Protecting Your Personal Data on Our Platform
This Privacy Policy explains how iwallet99 collects, uses, protects, and manages your personal information. We respect user privacy and are committed to keeping your data protected in accordance with applicable Malaysian law.
By using our platform, you agree to the use of your data as described in this document.
Information We Collect
We collect various types of information to provide you with a smooth and secure entertainment experience, including:
- Account Information: including your name, email address, phone number, date of birth, and any other details provided during registration.
- Device & Browser Information: device type, IP address, browser type, operating system, and other technical details to ensure an optimal experience.
- Payment Information: related to transactions in MYR, including bank account or e-wallet details used for deposits and withdrawals.
- Cookies & Tracking: data collected via cookies to enable website functionality and usage analytics.
- Usage Data: traffic data, website interactions, and user behaviour to improve our services and content.
How We Use Your Information
We use the information collected to:
- Processing account registration and verifying user identity.
- Processing financial transactions including deposits and withdrawals in MYR.
- Providing responsive, high-quality customer support.
- Delivering relevant content and promotions to users.
- Analysing platform usage to improve the user experience.
- Complying with legal and security obligations.
Cookies & Tracking
The iwallet99 platform uses cookies and other tracking technologies to:
- Saving user preferences and login sessions.
- Analysing website traffic and user behaviour.
- Serving more relevant ads through third-party partners.
Users can manage cookie preferences through their browser settings, though blocking certain cookies may limit platform functionality.
Data Storage & Security
We retain your personal information for as long as necessary to provide our services or comply with legal requirements.
All data is stored using industry-standard security protocols, including encryption and strict access controls, to prevent unauthorised access.
We also continuously update our security practices to counter cyber threats and ensure ongoing protection.
Your Data Rights
You have the right to access, correct, or delete your personal information that we hold.
Requests can be submitted through our support ticket system or by emailing us at [email protected].
We reserve the right to evaluate such requests and may impose certain conditions as permitted under applicable law.
Privacy Policy Changes & Governing Law
Iwallet99 reserves the right to amend this Privacy Policy at any time in response to legal or business requirements.
We will notify users via the platform or their registered email of any significant changes.
Continued use of the platform following the announcement of any changes constitutes your acceptance of the updated Policy.
This Policy is governed by the laws of Malaysia, and any disputes shall be referred to the competent courts of Malaysia.